Enquiries

Selecting a guitar pickup from the hundreds available can be challenging which is why we offer the following:

- Advice on Selecting a Guitar Pickup
- Specification sheets for the pickups we sell to allow you to compare pickups
- Gear of the Greats
- Links to Manufacturers Web-sites

If you want to hear a pickup many manufacturers offer downloadable sound clips as well as more technical information than we are able to offer on our site.

We now have a new forum. If you have a technical query post a message on our forum. Either we will respond or other fellow enthusiasts will.

To visit our new forum click here!

Stocks

We sell c 670 products with c2,000 individual line items after taking into account all the variants possible. We stock c300 items ourselves and can rely on our suppliers being able to supply the majority of our product lines quickly to enable us to get them to customers within 5-7 working days. As a result of a variety of factors we are not able to offer real-time stock monitoring.

If the guitar pickup or part you want is out of stock with us or our suppliers we will email you to that effect and endeavour to give an approximate delivery date.

After Sales Service

The best way to alert us to problems is via email. We respond to EVERY email in a timely fashion. Occasionally customers think we haven't responded because they haven't checked their email, or their spam filters.

It is extremely rare for there to be manufacturing problems with pickups because there is so little that can go wrong with them. Email us, we will try to diagnose the problem and where it seems that the product is faulty we will issue you with a Return Authorisation.

By Email

The best way to contact is by email. We respond to EVERY email in a timely fashion. Occasionally customers think that we have not responded but that is because they have either not checked their email properly or their spam filters.

email: sales@axiomatic-music.co.uk